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Lead Digital Product Manager, Digital Onboarding and Servicing, CB|CIB
Wells Fargo     Chandler, AZ 85286

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

**About this role:**

Wells Fargo is seeking a Lead Digital Product Manager in Digital Product Management and Experience Design as part of Strategy, Digital and Innovation. Learn more about the career areas and lines of business at .


The **Digital, Commercial Banking and Corporate & Investment Banking** group is looking for a dynamic product manager to join the Digital Onboarding and Servicing team. As the product management group responsible for the digital experiences to support onboarding and servicing journeys for all Commercial and Corporate and Investment Banking clients, we have the ability to make immediate and long-lasting impacts to support our clients and their journey through their lifecycle with Wells Fargo. We are seeking to transform our business model to meet evolving client needs, and establish a world class digital brand that supports the entire onboarding and servicing lifecycle for our commercial and corporate clients.

**In this role, you will:**

+ Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact

+ Act as key participant in large-scale planning

+ Review and analyze complex digital strategy for product/functionality/experience area

+ Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors

+ Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements

+ Lead a broad team of digital professionals to meet deliverables and drive new initiatives

+ Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals

+ Potentially lead projects, teams or serve as a peer mentor

+ Establish and maintain relationships with the key business and technology stakeholders on product capabilities and priorities

+ Defining the roadmap from early prototypes, through minimum viable product (MVP), to the first and subsequent releases.

+ Work with key stakeholders to make frequent and dynamic prioritization decisions based on the latest product analytics, product team metrics and customer feedback. Define, track and communicate key product performance indicators as required to inform this process, and track business results.

+ Bring the product to market by ensuring the firm is prepared to deliver and service the product throughout its life cycle.

+ Define the product roadmap based on business outcomes.

+ Developing prototypes and MVPs to test hypothesis

+ Operating as primary interface between business, tech, ops, risk, legal and compliance to drive digital solutions

**Required Qualifications:**

+ 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ Demonstrable experience of engaging executives and other stakeholders to support important business decisions.

+ Demonstrable knowledge of the product management discipline, through assisting a more senior product manager

+ Basic familiarity with the principles of design thinking, and lean and agile software delivery.

**Desired Qualifications:**

+ At least three years working in or with lean and agile software delivery teams

+ At least three years working with design professionals, within a design thinking process

+ A BS/BA degree or higher

+ Ability to develop partnerships and collaborate with other businesses and functional areas

+ Ability to execute in a fast paced, high demand environment while balancing multiple priorities

+ At least 5 years of experience in financial services, preferably commercial or corporate banking

+ Excellent verbal, written, and interpersonal communication skills

+ Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives

+ Strong understanding of business transformation, digital, information architecture, software build, design thinking and service design techniques

**Job Expectations:**

+ Ability to travel up to 25% of the time


**Pay Range**

$115,900.00 - $206,100.00 Annual


+ Information about Wells Fargo's employee benefits

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


**Req Number:** R-115458-1

**Updated:** Tue Jul 12 11:01:13 GMT 2022

**Location:** Chandler,Arizona

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Job Details

Employment Type

Full Time