Wells Fargo Chandler, AZ 85286
**About this role:**
Wells Fargo is seeking a Senior Digital Product Manager to implement, grow, and scale the CB/CIB analytics platform to optimize and improve the customer journey experience. The Digital for Commercial and Corporate & Investment Banking group manages customer-facing digital channels, experiences, and capabilities serving Commercial, Corporate & Investment Banking customers. Our mission is to deliver value to our customers and business partners by providing best-in-class digital experiences. We put our customers at the center of every decision we make by focusing on their needs, being a leader in digital solutions and keeping things simple. We bring together a unique set of experts in digital product management, design, and analytics.
The Digital Capabilities group leads product development for core shared services across access and authorization, collaboration and communication, and front-end enablers. We have an exciting opportunity for a **Senior Digital Product Manager** to help drive our digital capabilities strategy and roadmap. As a seasoned product manager, you will help establish clear business outcomes that support our customer journeys. Learn more about the career areas and lines of business at wellsfargojobs.com #GrowWithSDI
**In this role, you will:**
+ Lead or participate in variety of complex functions within the digital environment
+ Contribute to large-scale planning related to the execution of the digital strategy
+ Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors
+ Independently resolve complex issues
+ Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
+ Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
+ Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives
**Required Qualifications, US:**
+ 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Required Qualifications, International:**
+ Digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans
+ Experience leading efforts that require integration of multiple technology systems, operations, or customer service processes
+ Previous product management experience with any of the following areas:
+ Access and authorization capabilities, such as customer identity access management, authentication, fraud tools, entitlements and authorization, or login/biometrics;
+ Collaboration and communication capabilities such as document collaboration or alerts or content management;
+ Customer experience analytics capabilities such as design and experience optimization, A/B testing, CSAT, NPS, Artificial Intelligence, Machine Learning, etc, and previous experience with database architectures, SQL, MongoDB, Data Lakes, etc.
+ Product management experience with web UI frameworks and design systems, web application development and SaaS web platforms.
+ Previous experience with related vendor solutions such as Ping Identity, Actimize, RSA, NuData, Documentum, SDL Tridium, Glassbox, Optimizely, Tableau, etc.
$100,800.00 - $179,200.00 Annual
+ Information about Wells Fargo's employee benefits
**We Value Diversity**
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
**Company:** WELLS FARGO BANK
**Req Number:** R-144297-1
**Updated:** Wed Jul 13 17:01:17 GMT 2022